What ckSmithSuperior is Doing to Help Combat CoronaVirus, COVID-19

Effective immediately, we are instituting the following Standard Operating Procedure (SOP) for everyone's safety during this unprecedented time.

  • Most of our office staff are now working from home and are equipped with the tools to continue to provide you with the exceptional service you've come to expect from ckSmithSuperior.

  • We will still be accepting payments via check at the office, this can be done via a dropbox located at the front door. All employees will be using gloves to handle all payments in this manner. We encourage you to make your payments online through our online portal or app.

  • Cash payments are still being accepted, please call ahead to the office to arrange for a pickup.

  • Our Drivers and Technicians are following strict safety protocols including the use of Personal Protective Equipment (PPE). These meet OSHA standards/requirements and are used throughout our industry. The PPE used by our staff does not affect Medical Industry supplies.

  • Drivers and Technicians will be dispatched from home as much as possible to reduce interaction with others to ensure the health and safety of all parties.

  • We are deemed an essential business by the State of MA and thus are maintaining our delivery and service staff to ensure that you can maintain safe operating conditions of your heating system as many of us are now working or schooling from home.

  • Our technicians are still able to perform installations and services on equipment and will have the health and safety of your home and family as their first priority when entering your home. If you are uncomfortable with our technicians entering your home, we understand and will reschedule any service for a later date.

  • We continue to monitor the COVID-19 situation closely and are following the advice of local, State, and Federal authorities and will update this webpage regularly as things continue to change.

  • Call Us Today (508) 753-1475 • Offices Located in Worcester / Millbury

    99 Crescent Street, Worcester, MA 01605
    ckSmithSuperior - Providing Superior Fuels & Service for Over a Century
    Home Heating Oil, Equipment Installation, Air Conditioning Service & Installation, Propane, and MORE

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